DIGITAL HR ANALYTICS & DESIGN THINKING A Handbook on DIGITAL HR ANALYTICS & DESIGN THINKING
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Abstract
P R E F A C E
Design Thinking is an approach where the designers use the ideation process to solve complex problems pertaining to designing and design engineering. It is also instrumental for designers to find cutting-edge, tactical, and out-of-the-box solutions for customers and clients. Design thinking is utilized abundantly in the areas of healthcare and wellness, agriculture, food security, education, financial services, and environmental sustainability. It has also helped in digital space, pitched in a lot toward the development of physical products and pressed for social innovative projects, and many more.
The iteration method of design thinking helps to entail customers and clients in momentous ways, it is not just a master
plan to come up with workable solutions to a given problem, but it is also an approach to think of incredible solutions and then try to make them not just fitting but also workable. Design thinking is a fusion of logic, creativity, and analytical reasoning to bring the ideas that ensure solving the problems of the clients with judicious outcomes. It helps to bring innovativeness with business acumen.
We are now residing in an era that can be labeled as the Era of Digital Analytics. HR Analytics is now playing a vital role in aligning all the business processes toward the achievement of strategic goals in order to have a competitive advantage. Additionally, the globalization of business has escalated the motion of employees in the organization and there is cultural amalgamation on social and corporate levels. Hence there is a shift in the talent war, where HR plays a pivotal role in human-capital analytics for business decision-making. This would result in changes in recruitment practices across organizations throughout the world to acquire fresh talents and better decision-making capacity with the help of workforce analytics. So, HR Analytics plays an important role in retaining employees and improving ROI.
Objective
HR analytics enables HR professionals to make data-driven decisions to attract, manage, and retain employees, which improves ROI. It helps leaders make decisions to create better work environments and maximize employee productivity. It has a major impact on the bottom line when used effectively.
Outcome
The main focus is on employee experience which is the core of design thinking. Students can learn in the digital age how utilization of new digital tools can be used through HR Analytics. For ex. : Machine Learning with the help of HR Analytics.
Design thinking fits with HR Analytics as it will use data for Prescriptive Analytics. HR Analytics is all about metrics that help HR professionals to take data-driven decisions in order to shorten business processes and enhance employee performance.